How Can We Help You Today?

Quick Support Menu

Popular FAQS

What is eformsign Form Builder?

The form builder is a tool for creating electronic forms to be used in eformsign. It is used for transforming existing paper forms such as application forms, contracts, and agreements to electronic forms that can be inputted into PCs, tablets, and smartphones, and then uploading them to eformsign. You can download eformsign Form Builder here.

Do I need coding skills to use eformsign?

eformsign is a service that allows anyone to easily convert paper documents into electronic documents without coding skills. Anyone who can use Excel, Word, and PowerPoint can create e-documents with eformsign.

Does my client have to sign up for eformsign?

Your client does not have to sign up for eformsign. If you know the client’s mobile number or email address, you can send a signature request link via SMS or email, Once signed, the link will expire and the client will not be able to access the document.

You can also send a copy of the document(e.g. contract) to the client when the document is completed.

When is it counted as 1 document?

A document is counted as a created document when it is available to be opened in Document Box.

Hence, the document count is incremented when a document is saved in eformsign by clicking “COMPLETE” or “SAVE DRAFT” at the top right corner of the screen after creating a document in the “New Document” menu.

In other words, a document is counted as a created document after completing the document creation process, going through the configured workflow.

Can Form Builder be installed only on a Windows PC?

eformsign Form Builder is only available on Windows PC. You need Windows 7 or higher operating system and MS Office 2010 or higher to use Form Builder without problems. However, once you have created and uploaded an e-form, you can use this form regardless of your device or operating system, including PC, tablet, and smartphone.

Is there a smartphone app for eformsign?

You can download the eformsign app on iOS App Store and Google Play.

Can I verify signer's identity?

In eformsign, when requesting a signature from a signer, you can set multiple levels of authentication to verify that the signer really is him/her.

  • Email verification: Request a signature via the signer’s email. Only the owner of the email can sign.
  • Password verification: Requests the signer to enter the preset password when the signer opens the document.
  • Mobile phone identity verification: The document can be opened after verifying the identity of the signer’s mobile phone.

Can I attach a file when creating a document?

If you use the attachment component in the form builder, you can attach a file when creating a document.

You can attach image files and PDF files, and the attached files are appended at the last page of the document.

Knowledge Base

Couldn’t find a Solution?

Submit inquiries to out Support Desk.