Billing and payment for eformsign usage in the previous month (first to last day of the month) are made on the 1st and the 7th day of every month,
respectively. Invoices and receipts are sent to the administrator’s email address or to the user’s billing email address.
What happens if you go over the limit for the number of documents created provided in the pricing plan?
If you exceed the limit for the number of documents created provided in the pricing plan, then you will be charged for each document that exceeds the
limit. For more information about eformsign's extra charges, refer to the eformsign pricing guide.
What are the accepted payment methods?
The following are the payment methods we currently accept.
- Visa Online
- Visa Debit
- MasterCard Debit
- Japan Credit Bureau
- American Express
- MasterCard Online
Where can I see my payment history?
You can view your payment history by logging into eformsign and clicking ‘Billing’->’Real-time Billing’ in the sidebar on the left.
What is a ‘User’?
A user refers to a member using eformsign. We recommend you to invite document stakeholders such as company employees and administrators who
create documents, manage digital forms, etc. Of course, you can use all features as a single user as well.
However, people who use eformsign for one-time use such as those who only need to sign a contract or create a document just once do not need to create