{"id":12190,"date":"2019-10-23T16:08:20","date_gmt":"2019-10-23T07:08:20","guid":{"rendered":"https:\/\/www.eformsign.com\/kr\/support\/?page_id=12190"},"modified":"2024-11-04T09:08:24","modified_gmt":"2024-11-04T00:08:24","slug":"%ec%9d%b4%ed%8f%bc%ec%82%ac%ec%9d%b8-%ea%b3%a0%ea%b0%9d%ec%a7%80%ec%9b%90-%ed%8e%98%ec%9d%b4%ec%a7%80","status":"publish","type":"page","link":"https:\/\/www.eformsign.com\/en\/support\/","title":{"rendered":"MAIN PAGE"},"content":{"rendered":"<p>[vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;no&#8221; css=&#8221;.vc_custom_1456113715539{margin-top: 50px !important;margin-bottom: 5px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center\">Quick Support Menu<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;no&#8221; css=&#8221;.vc_custom_1456499594010{margin-top: 20px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1572488963700{padding-top: 5px !important;padding-bottom: 5px !important;}&#8221;]<div class=\"hvr-float\"><a href=\"https:\/\/manual-en.eformsign.com\" target=\" _blank\"><div class=\"manual_icon_with_title\" style=\"background:;padding:;margin:\"\">\r\n\t  \r\n\t  <div class=\"icon_holder top \" style=\"margin-bottom:px;\">\r\n\t  <span class=\"\"><i class=\"icon-document\" style=\"font-size:60px; color:#ff874b;\"><\/i><\/span>\r\n\t  <\/div>\r\n\t  \r\n\t  <div class=\"icon_text_holder top\" style=\"padding-left:px;\">\r\n\t\t<div class=\"icon_text_inner\">\r\n\t\t  <h5 style=\"font-weight:600!important;color:#333333!important;font-size:22px!important;text-transform:capitalize!important;\">User Guide<\/h5>\r\n\t\t  <p class=\"desc\" style=\"color:#424242;margin-top:20px;\">From templates to data management, learn how to use eformsign from start to finish!<\/p>\r\n\t\t  \r\n\t\t<\/div>\r\n\t  <\/div>\r\n\t  \r\n\t<\/div><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1456113495794{padding-top: 5px !important;padding-bottom: 5px !important;}&#8221;]<div class=\"hvr-float\"><a href=\"https:\/\/www.youtube.com\/channel\/UCYn8hxBIVdl-n7T1oG-xmsA\" target=\" _blank\"><div class=\"manual_icon_with_title\" style=\"background:;padding:;margin:\"\">\r\n\t  \r\n\t  <div class=\"icon_holder top \" style=\"margin-bottom:px;\">\r\n\t  <span class=\"\"><i class=\"icon-video\" style=\"font-size:60px; color:#ff874b;\"><\/i><\/span>\r\n\t  <\/div>\r\n\t  \r\n\t  <div class=\"icon_text_holder top\" style=\"padding-left:px;\">\r\n\t\t<div class=\"icon_text_inner\">\r\n\t\t  <h5 style=\"font-weight:600!important;color:#333333!important;font-size:22px!important;text-transform:capitalize!important;\">Video Manuals<\/h5>\r\n\t\t  <p class=\"desc\" style=\"color:#424242;margin-top:20px;\">Learn how to use eformsign with step-by-step video tutorials<\/p>\r\n\t\t  \r\n\t\t<\/div>\r\n\t  <\/div>\r\n\t  \r\n\t<\/div><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1456113503002{padding-top: 5px !important;padding-bottom: 5px !important;}&#8221;]<div class=\"hvr-float\"><a href=\"https:\/\/www.eformsign.com\/en\/support\/faq\/using-eformsign\/\" target=\"\"><div class=\"manual_icon_with_title\" style=\"background:;padding:;margin:\"\">\r\n\t  \r\n\t  <div class=\"icon_holder top \" style=\"margin-bottom:px;\">\r\n\t  <span class=\"\"><i class=\"icon-search\" style=\"font-size:65px; color:#ff874b;\"><\/i><\/span>\r\n\t  <\/div>\r\n\t  \r\n\t  <div class=\"icon_text_holder top\" style=\"padding-left:px;\">\r\n\t\t<div class=\"icon_text_inner\">\r\n\t\t  <h5 style=\"font-weight:600!important;color:#333333!important;font-size:22px!important;text-transform:capitalize!important;\">FAQs<\/h5>\r\n\t\t  <p class=\"desc\" style=\"color:#424242;margin-top:20px;\">Here are answers to commonly asked eformsign questions.<\/p>\r\n\t\t  \r\n\t\t<\/div>\r\n\t  <\/div>\r\n\t  \r\n\t<\/div><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"hvr-float\"><a href=\"https:\/\/www.eformsign.com\/support\/contact.html\" target=\" _blank\"><div class=\"manual_icon_with_title\" style=\"background:;padding:;margin:\"\">\r\n\t  \r\n\t  <div class=\"icon_holder top \" style=\"margin-bottom:px;\">\r\n\t  <span class=\"\"><i class=\"icon-envelope\" style=\"font-size:60px; color:#ff874b;\"><\/i><\/span>\r\n\t  <\/div>\r\n\t  \r\n\t  <div class=\"icon_text_holder top\" style=\"padding-left:px;\">\r\n\t\t<div class=\"icon_text_inner\">\r\n\t\t  <h5 style=\"font-weight:600!important;color:#333333!important;font-size:22px!important;text-transform:capitalize!important;\">Contact Us<\/h5>\r\n\t\t  <p class=\"desc\" style=\"color:#424242;margin-top:20px;\">If you cannot find the information you need, feel free to contact us.<\/p>\r\n\t\t  \r\n\t\t<\/div>\r\n\t  <\/div>\r\n\t  \r\n\t<\/div><\/a><\/div>[\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221; background_color=&#8221;#e5e5e5&#8243; background_replace_color_by_image=&#8221;1428&#8243; normal_background_image_position=&#8221;center bottom&#8221; css=&#8221;.vc_custom_1571807130421{margin-top: 50px !important;padding-top: 50px !important;padding-bottom: 60px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1573711490551{margin-bottom: 27px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: center\">Popular FAQS<\/h2>\n<p>[\/vc_column_text][vc_row_inner content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1571891459334{margin-top: 60px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;What is eformsign for Microsoft Office?&#8221; style=&#8221;round_outline&#8221; color=&#8221;sandy_brown&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;1456602398898-ddbae0de-5932&#8243;]Form Builder, which is provided as an MS Office add-in, is a tool for creating electronic forms to be used in eformsign. It is used to transform existing forms such as application forms, contracts, and agreements into electronic forms that can be filled in and signed in PCs, tablets, and smartphones. Form Builder can be installed in MS Office 2010 and later in Windows. You can download it <a href=\"https:\/\/www.eformsign.com\/eform\/dev_tool.html\">here<\/a>.[\/vc_toggle][vc_toggle title=&#8221;Do I need coding skills to use eformsign?&#8221; style=&#8221;round_outline&#8221; color=&#8221;sandy_brown&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;1456601523883-1bc79557-2ea1&#8243;]eformsign is a service that allows anyone to easily convert paper documents into electronic documents without coding skills. Anyone who can use Excel, Word, and PowerPoint can create e-documents with eformsign.[\/vc_toggle][vc_toggle title=&#8221;Does my client have to sign up for eformsign?&#8221; style=&#8221;round_outline&#8221; color=&#8221;sandy_brown&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;1456601486067-dc85e133-bb63&#8243;]Your client does not have to sign up for eformsign. If you know the client&#8217;s mobile number or email address, you can send a signature request link via SMS or email, Once signed, the link will expire and the client will not be able to access the document.<\/p>\n<p>You can also send a copy of the document(e.g. contract) to the client when the document is completed.[\/vc_toggle][vc_toggle title=&#8221;When is it counted as 1 document?&#8221; style=&#8221;round_outline&#8221; color=&#8221;sandy_brown&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;1456601497393-ca8fdbae-ad47&#8243;]A document is counted as a created document when it is available to be opened in a document box.<\/p>\n<p>When you create a document using <strong>New from template<\/strong>, the document count is incremented the moment the document is saved in eformsign by clicking <strong>Save as draft<\/strong>, <strong>Send<\/strong>, or <strong>Complete<\/strong>.<\/p>\n<p>When you create a document using <strong>New from my file<\/strong>, the document count is incremented the moment you click the Send button after clicking<strong> Start now<\/strong>. However, if you save the document as a draft by clicking the <strong>Save as a draft<\/strong> button before clicking <strong>Start now<\/strong>, the document count is not incremented.<\/p>\n<p>Once a document is created, it counts as just one document created throughout the course of the workflow.[\/vc_toggle][vc_toggle title=&#8221;Can eformsign for Microsoft Office be installed only on a Windows PC?&#8221; style=&#8221;round_outline&#8221; color=&#8221;sandy_brown&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;1456602373983-a997874a-9e0f&#8221;]eformsign Form Builder is only available on Windows PC. You need Windows 7 or higher operating system and MS Office 2010 or higher to use Form Builder without problems. However, once you have created and uploaded an e-form, you can use this form regardless of your device or operating system, including PC, tablet, and smartphone.[\/vc_toggle][vc_toggle title=&#8221;Can I use eformsign on smartphones and tablets?&#8221; style=&#8221;round_outline&#8221; color=&#8221;sandy_brown&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;1456602357419-7359d2d4-3d38&#8243;]Yes, you can use eformsign on smartphones and tablet PCs, we you can also download and use eformsign apps on mobile.<\/p>\n<p>You can download the app on App Store and Google Play. For Android, version 5.0 (lollipop) and later are supported. For iOS, version 6.1.6 and later are supported.<\/p>\n<p>Note that you do not need to install an app to use eformsign and you can use eformsign on mobile using a browser without installing an app.<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><a href=\"https:\/\/itunes.apple.com\/app\/eformsign\/id1230287259\">Go to iOS App Store<\/a><\/li>\n<li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.forcs.eformsign\">Go to Google Play<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Is it possible to verify the signer&#8217;s identity?&#8221; style=&#8221;round_outline&#8221; color=&#8221;sandy_brown&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;1456602367478-e9a69e0b-27ca&#8221;]In eformsign, when requesting a signature from a signer, you can set multiple levels of authentication to verify that the signer really is him\/her.<\/p>\n<ul>\n<li>Email\/SMS pin code verification: Before opening a document, the signer must enter the pin code sent to their email address\/mobile number.<\/li>\n<li>Password verification: Before opening a document, the signer must enter the password set by the document creator.<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Can I attach a file when creating a document?&#8221; style=&#8221;round_outline&#8221; color=&#8221;sandy_brown&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;1456601517885-1d383a2e-1637&#8243;]Yes. If you use the attachment component in the form builder, you can attach a file when creating a document.<\/p>\n<p>You can attach image files and PDF files, and the attached files are appended at the last page of the document.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_column css=&#8221;.vc_custom_1559868415702{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221; background_color=&#8221;#f7f7f7&#8243; bg_type=&#8221;bg_color&#8221; css=&#8221;.vc_custom_1694409835225{padding-top: 80px !important;padding-bottom: 85px !important;background-color: #ffffff !important;}&#8221; bg_color_value=&#8221;#0e73c3&#8243;][vc_column][vc_column_text css=&#8221;.vc_custom_1694409803222{margin-bottom: 15px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: center;color: #fff\">Can&#8217;t find what you are looking for?<\/h2>\n<p style=\"text-align: center;font-size: 18px;color: #fff\">Submit inquiries to our Support Desk.<\/p>\n<p>[\/vc_column_text]<style>a.vc-custom-btm-hover-3923{background-color:!important;}a.vc-custom-btm-hover-3923:hover{color:#fff!important;background-color:!important;}<\/style><div style=\"text-align:center; margin:;\" class=\"\"><a href=\"https:\/\/www.eformsign.com\/support\/contact.html\" target=\" _blank\" style=\"text-transform:none;height:auto!important; color:!important;     \" class=\"custom-botton vc-custom-btm-hover-3923\" >Contact Us<\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;no&#8221; css=&#8221;.vc_custom_1456113715539{margin-top: 50px !important;margin-bottom: 5px !important;}&#8221;][vc_column][vc_column_text] Quick Support Menu [\/vc_column_text][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;no&#8221; css=&#8221;.vc_custom_1456499594010{margin-top: 20px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1572488963700{padding-top: 5px !important;padding-bottom: 5px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1456113495794{padding-top: 5px !important;padding-bottom: 5px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1456113503002{padding-top: 5px !important;padding-bottom: 5px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221; background_color=&#8221;#e5e5e5&#8243; background_replace_color_by_image=&#8221;1428&#8243; normal_background_image_position=&#8221;center bottom&#8221; css=&#8221;.vc_custom_1571807130421{margin-top: 50px !important;padding-top: 50px !important;padding-bottom: 60px !important;}&#8221;][vc_column][vc_column_text [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-page-full-width-vc.php","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0},"_links":{"self":[{"href":"https:\/\/www.eformsign.com\/en\/support\/wp-json\/wp\/v2\/pages\/12190"}],"collection":[{"href":"https:\/\/www.eformsign.com\/en\/support\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eformsign.com\/en\/support\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eformsign.com\/en\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eformsign.com\/en\/support\/wp-json\/wp\/v2\/comments?post=12190"}],"version-history":[{"count":32,"href":"https:\/\/www.eformsign.com\/en\/support\/wp-json\/wp\/v2\/pages\/12190\/revisions"}],"predecessor-version":[{"id":17720,"href":"https:\/\/www.eformsign.com\/en\/support\/wp-json\/wp\/v2\/pages\/12190\/revisions\/17720"}],"wp:attachment":[{"href":"https:\/\/www.eformsign.com\/en\/support\/wp-json\/wp\/v2\/media?parent=12190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}